Privacy policy

TCC IT Solutions (“we”, “us”) is committed to protecting your privacy. This policy explains how we handle personal information collected through this website, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

What we collect

• Information you submit in our scoping or contact forms: name, company, email, phone number, and details about your office project.
• Basic analytics data, such as pages visited, device type and approximate location, collected through Google Analytics if enabled.

How we use it

• To respond to your enquiry, scope your project and prepare a proposal.
• To follow up about the project you asked us about.
• To understand how the website is used and improve it.

We do not sell personal information.

Where it is stored

Form submissions may be stored in our customer relationship management system (HubSpot) and in email. These services may store data outside Canada, including in the United States.

Cookies and analytics

If analytics is enabled, Google Analytics sets cookies to measure site usage. You can block cookies in your browser settings or use the Google Analytics opt-out browser add-on.

Retention

We keep enquiry information only as long as needed to respond and to maintain business records.

Your rights

You can ask to access, correct or delete the personal information we hold about you, or withdraw consent to follow-up communication, by emailing sean@tccit.solutions or calling 1.866.509.5052.

Contact

Questions about this policy can be sent to sean@tccit.solutions.